Rumia understands that your privacy is important and we ensure that all information provided by you is collected and held in accordance with relevant Australian privacy laws. All users of our website are taken to have read, agreed and understood all terms of our privacy policy.

Are you required a signature on all deliveries?

Yes! We want to make sure your order gets to you safe and sound, so we require a signature on all of our deliveries. If you are not home to receive your package, our courier will leave a card and take it to your local post office where it can be collected at your earliest convenience.

Please note these order cannot be sent to a PO box address, parcel locker etc as your parcel will require a signature on delivery.

What information do we collect?

When you create an account with Rumia, purchase a product or sign up to our newsletters we may collect the following data: Name, Email, Address and Phone Number. In addition, we also collect cookies from your computer, which enables us to tell when you use the website and also to help customise your website experience. All information is securely stored.

Why do we collect this information?

The purpose for which we collect personal information is to provide you with the best service experience possible on the Rumia website. Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the website.

How do we collect and hold your personal information?

Rumia collects the information voluntarily supplied by you through our website when we provide our products and services to you. If the personal information is not collected, we may not be able to provide you with the products or services we offer.

Birdcage holds all personal information in electronic and physical form. We store information in access controlled premises and in electronic databases requiring logins and passwords. Rumia takes all reasonable precautions to protect your personally identifiable information from loss, misuse, interference, unauthorised access or alteration.

Disclosure

We customarily disclose personal information only to our service providers who assist us in operating the website. We will only disclose personal information to an unrelated third party with your consent. However personal information may be disclosed without your consent if required by law.

Access andcorrection to personal information

You may ask us to provide you with details of the personal information we hold about you, and copies of that information. We will respond to your request and attempt to provide you with the data within 30 days of receipt of your request.

If we provide you with copies of the information you have requested, we may charge you a reasonable fee to cover the administrative costs of providing you with that information.

Please direct all requests for access and correction to Rumia as per our contact details below.

Security

We have processes in place to ensure the security of your personal information, including encryption of all data when it is transferred to our service providers and limitations on access to personal information within our organisation.

Changes to this policy

Please note that this Privacy Policy may change from time to time.

Your privacy is very important to us. For that reason, please read the following details carefully and contact us if you have any questions. You can contact us via email at: info@rumia.com.au